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* All prices will be in the currency of the country selected and user can also choose a Preferred Currency
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Can my order be delivered internationally?
Yes. Through our partnership with Borderfree, we are pleased to provide an enhanced international shopping experience for customers in over 100 countries and territories, with support for many more coming soon. International shoppers now get the benefit of seeing product prices in their local currency, guaranteed order totals, cost-effective international shipping, and much more. A list of available shipping countries and shopping currencies are listed below.
What is Borderfree?
Borderfree is a groundbreaking global ecommerce solution that allows us to present our international shoppers with product prices in the currency of their choice, aggressive international shipping costs, and the lowest possible guaranteed order total. The Borderfree solution allows us to serve the best possible shopping experience to our international customers, so you can always buy from us with certainty.
How to order
When you first visited lordandtaylor.com your country and currency may have already been selected based on your location. If not, or, if you want to change country or currency, click on the flag at the top the page and select the country and currency you would like to shop with.
I live in the United States. Can I use Borderfree to ship an order internationally but pay in US dollars (USD)?
To shop, add items to your basket, and click select to check out. Borderfree calculates and displays the order total in your preferred currency, including all shipping costs from our warehouse(s) in the United States to your selected international destination, as well as any applicable duties and taxes impose d by the customs and revenue authorities in the destination country.
To view Size Chart Conversions click here.
Most items have a typical delivery range of 5-15 days from the time they reach a Borderfree hub. Please note that delivery times are cannot be guaranteed.
Shipping and duties costs
International shipping is calculated based on a number of factors including the desired shipping speed, the number of items you are purchasing, the weight of the items, and the destination country. International shipping will be calculated and guaranteed during the Borderfree international checkout based on the items you are purchasing and your shipping destination.
Duties (or customs tariffs) are set by the destination country customs authorities and determined based on a combination of the country of origin (manufacturer) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Borderfree supports. International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order within the Borderfree international checkout.
What currencies does Borderfree support?
Currently, Borderfree supports billing in over 60 global currencies, with more being added on an ongoing basis. Click on the flag at the top of the page and choose your shipping destination and currency.
Once you confirm your preferences, you will be able to see products priced in your selected currency.
PayPal (Standard Payments)
PayPal Express Checkout
Your credit card will be billed by Borderfree and your credit card statement will read “BF*LORDANDTAYLOR” where “BF” denotes the Borderfree network. You will only be billed by Borderfree at the time your items leave the United States.
Track an international order
You can track the progress of your international package(s) here.
If for some reason there are any items that cannot be exported from the United States or imported into your destination country selection, Borderfree will notify you during the checkout process.
Unfortunately, we do not currently support the sale of gift cards to international customers or the redemption of gift cards for internationally-shipped orders.
If for any reason you are not satisfied with your purchase, please contact us within 90 days of purchase, at Customercare.firstname.lastname@example.org or 1-601-968-4340 and we will provide you with further instructions on where returns should be shipped and the amount you will be refunded. Refund amounts for returned items will be credited to you by our partner Borderfree in the same currency and using the same exchange rate as your original order.
Promotional discounts, including free shipping
International orders are not eligible for free shipping promotions or any discounts requiring a promo code.
Please contact us at Customercare.email@example.com or by phone 1-601-968-4340 and we will gladly assist you with any questions relating to your international order.