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Online Order
Have a question about your online purchase? You can e-mail us using the form below or call Customer Service at 1-800-223-7440 any day, any time.

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Frequently Asked Questions
Have a question? We might already have the answer. For our most asked questions, please click here.

Find A Store
To contact the Lord & Taylor store nearest you, please use our Store Locator.

Store Cards & Credit Cards
If you have questions regarding your Lord & Taylor store or credit card, please call 1-866-465-8292.

Gift Cards
To order a gift card or to replace a lost or stolen gift card, call 1-800-223-7440.
To check your balance, please call 1-800-223-7440 or click here.

Fashion Requests
For fashion-related inquiries, please click here.

Press Requests
For press inquiries, please click here.