We strive for accuracy in our advertising. There are times, however, that errors occur relating to product descriptions, pricing and availability. We reserve the right to limit orders if inventory runs low due to overwhelming orders or if specific suppliers have quantity restrictions. We reserve the right to correct any typographical errors, inaccuracies or omissions at any time without prior notice, including after an order has been submitted. We apologize if this causes any inconvenience.
Upon request, price adjustments will be made on merchandise permanently marked down within 7 days of the original date of purchase. No price adjustments will be made for temporary price reductions. If you are not completely satisfied with your lordandtaylor.com purchase, you may return it with your receipt to any Lord & Taylor store or by mail. Please see our return policy
A Sale is a reduction from our former price. Prices with a slash show the former price of the item (‘regular’ prices which return to the higher price or ‘original’ prices which will not return to the higher price). The former price shows a price that the item was offered on our website or in our stores. These former prices represent offering prices only and purchases may or may not have been made at the former price. Clearance sales are reductions from the original price and the item will not return to that former price. Intermediate markdowns may have been taken on clearance goods.
If you find a lower, online advertised price at a qualifying US-based competitor for any item that Lord & Taylor has in-stock, we’ll gladly match their price! The advertised online item, which can be competitor’s regular or promotional price, must be identical to the Lord & Taylor online item. To request an online price match, you must contact our Customer Service and provide proof of competitor pricing as outlined below:
Competitor website which the Agent can view to verify pricing. Call 1-800-223-7440 to request a price match.
If you have already purchased the item and find it at a competitor, simply call or email us within 7 days and we will gladly adjust the price. Price must be able to be verified on competitor’s site. To email customer service please click here
Lord & Taylor reserves the right to determine, in its discretion, local competitors and identical items.